Tag: hiring decisions

How Much Is a Bad Hire Costing You?

If you are at the C-level (or even the VP level), you are responsible for hiring, retaining, and managing an executive team, and it is important for you to know…

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Succeeding in Panel Interviews

Succeeding in Panel Interviews

For the executive interviewee, panel interviews can be a minefield.  They are unpredictable in several ways:  You may not know who the interviewers are, what their role in the company…...

Excellent Customer Service

Excellent Customer Service

Are your customers happy every time?  When they aren’t, how do you respond?  I recently had a bad experience at one of my favorite food places, and wrote to the…...

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